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Information based on the Specified Commercial Transactions Act
Service provider
C'est la vie Resort Izumigo Co., Ltd.
representative person
President and CEO Ryoichi Shirota
location
6F Nissay Otsuka Station Building, 2-45-8 Minami-Otsuka, Toshima-ku, Tokyo 170-0005
telephone number
03-5981-2301
Telephone reception hours
10:00-17:00 (excluding Saturdays, Sundays, public holidays, and December 29th-January 3rd)
Website URL
Contact form
Sales price
The price will be as stated on the introduction page of each accommodation plan.
Service availability
The date of your reservation will be the date the service is provided.
Payment method and payment period
If you wish to pay at the hotel, please pay at check-in or check-out.
If you wish to pay in advance, please pay by credit card or other means when making your reservation.
If the conditions differ from those above, they will be stated on the plan details page.
Required fees other than the sales price
Consumption tax, bathing tax, accommodation tax (some hotels are subject to this)
refund
Due to the nature of accommodation and services, refunds are not possible after your stay.
If the conditions differ from those above, they will be stated on the details page of each accommodation plan.
Changes, cancellations, and penalties
For details, please see the following page.
"Frequently Asked Questions" by accommodation facility > "Frequently Asked Questions" on each hotel site > About reservations > When do cancellation fees start to apply?